Information We Collect

When you purchase an e-book, use our website or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing information
• Order and transaction details
• Information voluntarily provided through contact forms or support
• Technical information such as IP address, browser, operating system and device information
• Website usage information collected through cookies and similar technologies

How We Use Your Information

We may use your information to:

• Process and confirm orders
• Provide access to purchased e-books and digital products
• Send order confirmations and important purchase information
• Deliver download or access information
• Respond to customer support requests
• Maintain order and transaction records
• Improve our website, products and customer experience
• Help detect and prevent fraud, abuse and unauthorized transactions
• Maintain website security
• Send marketing communications where permitted and appropriate consent has been obtained

Payment Information

Payments may be processed through third-party payment providers, including Razorpay. Information necessary to process and verify a transaction may be shared with the relevant payment provider.

We do not intentionally store complete card numbers, CVV/security codes or other sensitive payment credentials on our website. Payment providers process payment information according to their own privacy and security practices.

WooCommerce & Third-Party Services

Our website uses WordPress and WooCommerce to manage products, orders, digital downloads and customer information.

Depending on the services, plugins, integrations and features enabled on our website, information may be processed or shared with payment providers, email services, hosting providers, analytics services, advertising platforms, security services and other service providers reasonably necessary to operate the website.

Analytics, Advertising & Tracking

Our website may use cookies, pixels, tags and similar technologies to understand website activity, measure advertising performance, improve our services and understand how visitors interact with our website.

Depending on the integrations currently enabled, these may include Meta Pixel / Meta Conversions API, Google Analytics or other analytics and advertising tools.

Cookies

We may use cookies and similar technologies to:

• Keep your shopping cart functioning
• Remember certain website preferences
• Understand website usage
• Measure advertising and website performance
• Improve website functionality
• Support website security and fraud prevention

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

• Processing and maintaining orders
• Providing customer support and digital product access
• Maintaining financial and transaction records
• Resolving disputes
• Preventing fraud and abuse
• Complying with applicable legal obligations

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access to, correction of, or deletion of eligible personal information.

India’s Digital Personal Data Protection Act, 2023 provides a legal framework concerning the processing and protection of digital personal data in India. Applicable rights, obligations and requirements may depend on the circumstances and applicable law.

We may need to verify your identity before processing certain privacy-related requests.

Children’s Privacy

Our website and digital products are not intentionally directed toward children. We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

Third-Party Links

Our website may contain links to third-party websites, platforms or services. BrandLoop is not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the relevant privacy policy before providing personal information to a third-party service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.